ITRO Disciplines: Capacity Management



As part of Maryville's ITRO ® methodology, Capacity Management ensures IT Services are designed to deliver the levels of Capacity and Performance required by the business by:

  • Providing a range of IT Capacity and Performance reporting to ensure that agreed levels of performance are measured and monitored on an ongoing basis

  • Optimizing the Capacity of the IT Infrastructure to deliver cost effective improvements that deliver tangible benefits

  • Assisting with diagnosis of underlying performance problems



Key ITRO ® Capacity Management process benefits include:
Increased IT Infrastructure efficiency and cost savings in terms of deferred expenditure, economic provision of services, and planned IT infrastructure expenditures

  • Value to applications lifecycle – capacity and performance requirements identified early in the software development stages can reduce risk and provide more accurate provisioning of new services

  • Increased IT Service availability and performance provides for a more productive workforce across the company

  • Decreased number of Incidents and Problems to be resolved and processed

    View ITRO Capacity Management Information Sheet (PDF, 230K)


    ITRO MAIN