ITRO® Disciplines: Configuration Management


As part of Maryville’s ITRO® methodology, Configuration Management focuses upon rapid restoration of normal service operation by:

  • Enabling the IT organization to provide effective service to its customers at a justifiable cost

  • Identifying, recording, and verifying all infrastructure components under the control of IT

  • Updating the asset repository after approved changes have been implemented under the control of Change Management

 

Key ITRO® Configuration Management process benefits include:

  • Reduced long term asset costs and increased budget accuracy detail for asset service and maintenance funding

  • Accurate cost information to support IT investment decisions

  • More efficient use of IT assets throughout the business

  • Reduced asset downtime, improved asset availability

  • Improved software license management via realized volume discounts and managing ‘shelfware’

  • Provides accurate disaster recovery planning and execution to expedite a recovery process

  • Facilitates costs planning and timeliness associated with equipment removal and disposal

    View ITRO Configuration Management Information Sheet (PDF, 220K)


    ITRO MAIN