ITRO® Disciplines: Configuration Management

As part of Maryville’s ITRO® methodology, Configuration Management focuses upon rapid restoration of normal service operation by:
- Enabling the IT organization to provide effective service to its customers at a justifiable cost
- Identifying, recording, and verifying all infrastructure components under the control of IT
- Updating the asset repository after approved changes have been implemented under the control of Change Management
Key ITRO® Configuration Management process benefits include:
- Reduced long term asset costs and increased budget accuracy detail for asset service and maintenance funding
- Accurate cost information to support IT investment decisions
- More efficient use of IT assets throughout the business
- Reduced asset downtime, improved asset availability
- Improved software license management via realized volume discounts and managing ‘shelfware’
- Provides accurate disaster recovery planning and execution to expedite a recovery process
- Facilitates costs planning and timeliness associated with equipment removal and disposal
View ITRO Configuration Management Information Sheet (PDF, 220K)



