ITRO® Disciplines: Charge Back
As part of Maryville’s ITRO® methodology, Charge Back focuses upon rapid restoration of normal service operation by:
- Providing for an adequate level of financial resources to support effective and efficient use of Information Technology resources
- Establishing fair IT cost recovery methods to facilitate predictable levels of funding for future IT service provisioning
- Reducing overall IT costs and to highlight areas of service provision that are not cost effective
Key ITRO® Charge Back process benefits include:
- Continuous cost and performance improvement in provided services
- More effective use of IT services
- More informed IT service use decision making
- Enhanced understanding of the current cost of ownership for performing a business function
- Improved IT service alignment with the business
View ITRO Charge Back Information Sheet (PDF, 245K)
ITRO MAIN
