ITRO® Disciplines: Work Management



As part of Maryville's ITRO® methodology, Work Management improves resource deployment and tracking across all IT Service provisioning by:

  • Creating a single view of work by standardizing all work effort time recording across the organization

  • Continually gaining a clearer, up to date picture of current and planned work

  • Optimizing resource use by assigning the right people to each task to deliver work as expected


Key ITRO® Work Management process benefits include:

  • Enhanced allocation of appropriate resources to each project or work effort

  • Improved availability of vital metrics associated with project delivery across all project efforts

  • Reduced unidentified and unallocated expenses

  • Reduced project planning and scheduling time

  • Increased workforce productivity

  • Increased billable revenue potential through the reduction of non-billable tasks


    View ITRO Work Management Information Sheet (PDF, 225K)


    ITRO MAIN