entility® Notifyer

entility® Notifyer (eNotify)

Maryville Technologies has developed a solution that provides a powerful message evaluation engine while simplifying the subsequent event notification process. entility® Notifyer (eNotify) provides a generalized method for handling notification via various media including e-mail, pagers, Instant Messaging, and SMS. eNotify® provides the ability to centrally or de-centrally configure whom to notify based upon both data contained within the message and the time of day.

eNotify runs as an action to a received event in any of the standard industry event management systems. The solution will evaluate and filter events as configured and target notification addresses for initial notification, or as a result of escalation timeouts. Additionally, eNotify can be used to selectively forward events to other event handling systems.

Features & Benefits

Maryville Technologies developed eNotify because IT Organizations needed to send notifications to various applications, groups and users when important events were detected in the system and network management tools were already in place. Most importantly, IT Infrastructure Operations needed away to define appropriate notification recipients based on the content of the event message.

Notification: Notification via standard communication protocols including TAP, SNPP and SMTP
Server Redundancy: Redundant eNotify servers provide fault tolerance
Acknowledgement: Easy acknowledgement and tracking to notifications
Custom Configurations: Configuration administration can be divided among required administrative groups
Filtering: Notification filtering by time of day or message content
Flood Control: To reduce redundant notifications during event storms
Blackout: On scheduled or ad-hoc basis
User Groups: Grouping of notification targets
Server Groups: Grouping of servers or other device types
Escalation: Notification for selected critical events
Reporting: Notification reports for operations or management review and continuous improvement

Notification

Notifications can be transmitted via TAP using a modem, Simple Network Paging Protocol (SNPP) or Simple Mail Transfer Protocol (SMTP).

Server Redundancy

This feature enables the IT Organization to configure eNotify in a redundant architecture. Redundancy is achieved by installing eNotify on multiple servers. The eNotify requesting client is self-configuring and will attempt to send notification request to 1:M eNotify servers until a positive response is received.

Acknowledgement

Notification acknowledgements can be retrieved via email replies (POP3) or a WEB page or the event management systems themselves.

Filtering, Flood Control and Blackout:

Filtering is used to control the notification targets and methods used. Some of the filtering options are:

Time of day: Notifications are sent to designated targets only during the times configured
Day of Week: Notifications are sent only during the days configured
Alternate Methods: Notification methods can be different depending on the time of day or day of week
Regular Expression: Notification targets are determined by matching node, severity or message details

Flood control enables the suppression of notifications during event message storms. This is critical for IT Organizations that monitor large numbers of systems and devices. This feature can be controlled in terms of flood control windows and event counts. The Blackout capability allows notification suppression on a scheduled or ad-hoc basis. Scheduled blackouts can be entered for weekly maintenance times where notification suppression is desired. Ad-hoc blackouts can be set for any time in the future and are designed to suppress notification for specific devices or messages. Ad-hoc blackouts automatically expire at the designated time.

Groups and On-Call Schedules

Groups can be established to simplify the configuration of notification targets or filtering expressions. This can be done in an on-call schedule to enable automatic change-over of primary and secondary notification targets based upon a pre-defined schedule.

Escalation

Escalation allows additional notifications to be sent if a previous notification is not acknowledged within a specified time period. Multiple escalation time-outs can be configured to occur on a specific notification method.

Reports

Notification reporting provides operational management the ability to answer questions (e.g. ‘did this event cause the on-call person to be notified’?). It also allows for the flexibility to determine who was notified, at what time, and with what message context. Top-ten reports can show device failure and event frequency to increase the efficiency of maintenance efforts.



		Home\|Contact\|Support Login entility® Notifyer entility® Notifyer (eNotify) Maryville Technologies has developed a solution that provides a powerful message evaluation engine while simplifying the subsequent event notification process. entility® Notifyer (eNotify) provides a generalized method for handling notification via various media including e-mail, pagers, Instant Messaging, and SMS. eNotify® provides the ability to centrally or de-centrally configure whom to notify based upon both data contained within the message and the time of day. eNotify runs as an action to a received event in any of the standard industry event management systems. The solution will evaluate and filter events as configured and target notification addresses for initial notification, or as a result of escalation timeouts. Additionally, eNotify can be used to selectively forward events to other event handling systems. Features & Benefits Maryville Technologies developed eNotify because IT Organizations needed to send notifications to various applications, groups and users when important events were detected in the system and network management tools were already in place. Most importantly, IT Infrastructure Operations needed away to define appropriate notification recipients based on the content of the event message. Notification: Notification via standard communication protocols including TAP, SNPP and SMTP Server Redundancy: Redundant eNotify servers provide fault tolerance Acknowledgement: Easy acknowledgement and tracking to notifications Custom Configurations: Configuration administration can be divided among required administrative groups Filtering: Notification filtering by time of day or message content Flood Control: To reduce redundant notifications during event storms Blackout: On scheduled or ad-hoc basis User Groups: Grouping of notification targets Server Groups: Grouping of servers or other device types Escalation: Notification for selected critical events Reporting: Notification reports for operations or management review and continuous improvement Notification Notifications can be transmitted via TAP using a modem, Simple Network Paging Protocol (SNPP) or Simple Mail Transfer Protocol (SMTP). Server Redundancy This feature enables the IT Organization to configure eNotify in a redundant architecture. Redundancy is achieved by installing eNotify on multiple servers. The eNotify requesting client is self-configuring and will attempt to send notification request to 1:M eNotify servers until a positive response is received. Acknowledgement Notification acknowledgements can be retrieved via email replies (POP3) or a WEB page or the event management systems themselves. Filtering, Flood Control and Blackout: Filtering is used to control the notification targets and methods used. Some of the filtering options are: Time of day: Notifications are sent to designated targets only during the times configured Day of Week: Notifications are sent only during the days configured Alternate Methods: Notification methods can be different depending on the time of day or day of week Regular Expression: Notification targets are determined by matching node, severity or message details Flood control enables the suppression of notifications during event message storms. This is critical for IT Organizations that monitor large numbers of systems and devices. This feature can be controlled in terms of flood control windows and event counts. The Blackout capability allows notification suppression on a scheduled or ad-hoc basis. Scheduled blackouts can be entered for weekly maintenance times where notification suppression is desired. Ad-hoc blackouts can be set for any time in the future and are designed to suppress notification for specific devices or messages. Ad-hoc blackouts automatically expire at the designated time. Groups and On-Call Schedules Groups can be established to simplify the configuration of notification targets or filtering expressions. This can be done in an on-call schedule to enable automatic change-over of primary and secondary notification targets based upon a pre-defined schedule. Escalation Escalation allows additional notifications to be sent if a previous notification is not acknowledged within a specified time period. Multiple escalation time-outs can be configured to occur on a specific notification method. Reports Notification reporting provides operational management the ability to answer questions (e.g. ‘did this event cause the on-call person to be notified’?). It also allows for the flexibility to determine who was notified, at what time, and with what message context. Top-ten reports can show device failure and event frequency to increase the efficiency of maintenance efforts.